Return and Exchange
Replacement of orders
Every Hyper Clothing Order arrives carefully and specially prepared for each of our customers. To avoid any unnecessary mix-ups, if you are unsure before ordering, you can take a look at the description of each product where you will find detailed information about size, contents and materials.
Replacement of your order is possible within 14 days from the date of receipt of your order, you can exchange for another size of the same product if it is still in stock or another available product of the same value.
The products you wish to exchange/return must meet the following criteria:
- Your Hyper Clothing product has not been worn
- Your Hyper Clothing product is in good commercial condition with no signs of use
- There is no damage to the packaging or box
- You have all the accessories and leaflets that come with your Hyper product
All you need to do is send in the products you wish to exchange, along with our completed returns and exchanges form with details of the product you are returning and the product you wish to exchange for and the exchange will be made.
On the form you will find more information about the return address.
Thank you!
Returning orders
If for any reason you have decided that you wish to return your purchased Hyper Clothing product within 14 days of receipt and we refund your amount by bank transfer within 14 calendar days, after we have ensured that the product meets the following criteria:
- Your Hyper Clothing product has not been worn- Your Hyper Clothing product is in good merchantable condition with no signs of use- There is no damage or breakage to the packaging or box- You have all the accessories and leaflets that come with your Hyper product available
All you need to do is download and print our return and exchange form, fill it in and put it in the box with the product you want to return or exchange and the return will be processed.
On the form you will find more information about the return address.
Thank you!